Sunday, March 18, 2018

IPhone X is on & locked, but won't unlock & screen won't lighten up. Its frozen?

I went to get food, starting my making a folder on my phone for Pizza, then when I got to naming it. It froze, after a bunch of button pressing trying to get it to show up again it never did. It occasionally unlocked but I think that was because of the FaceID recognition (only did it 2 times).

Anyways, is there a way I can let my phone be reset even though I can visualize what I do on the screen? It makes sound, is on, was never dropped. I don't know why I can't see my phone or get the lock screen to cooperate with me. :/

email: cory.shocks2@gmail.com

Please email me there ^

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