Wednesday, May 30, 2018

What are my rights - went into shop, paid, but turns out I was mis sold the items?

I went into a shop the other day with £350, spent the full amount on goods - paid via contactless app (iPhone).

Turns out however that the payment was declined, but the cashier wasn't aware at the time and sent me on my way. A week has passed and a letter has been sent to my address stating that I haven't paid (this is how I found out)

What are my rights to the goods? Obviously a good man will pay but is this their fault thus, without my resolution, they're out of pocket?

Read more: https://iphoneus.org/faq/what-are-my-rights-went-into-shop-paid-but-turns-out-i.html