Wednesday, September 26, 2012

Orange Espana Help in English?

We live in the US. We purchased an unlocked 4S iPhone for my daughter to use in Spain during her studies abroad. She purchased an Orange Espana SIM card. She is back now and we are trying to get transfer one of our current phone numbers from our Verizon plan onto the phone which does not require a SIM card in the States. However, even though the phone appears to be "unlocked", the number is still activated on the Orange network. Apple cannot remove this. Verizon swears they can't see the MEID number and can't activate it until it is released from Orange. Orange Espana customer service is not available in English.UK Orange will cost a fortune to call. And the UK Orange email support request was returned with a "sorry, technical difficulties with their on-line c/s. HELP!??
>>> Orange Espana Help in English?