Wednesday, November 13, 2013

Can I pretend my iphone is not broken in order to increase the trade in value?

So I went to the apple store last night to see if they could fix my phone.It appears to work fine, looks like it is in mint condition. However, I can only talk on the phone if I put it on speaker, otherwise the person I am talking to cannot hear me talk. I can hear them, but they can't hear me.

So the tech looked at it and then went thru a series a questions… like 5-6 where he had to check yes or no to the phone's functioning. One of the questions was "Does the phone power on?" He checked yes, because it does in fact power on. He checked yes to all the other questions bc the phone met the criteria.It is an iphone 4 by the way. He said your phone has been evaluated at $101, you can trade it in for an iphone 5c for free, you just have to speak with a sales associate.

The sales guy comes over, goes thru the same 5-6 questions. He hesitated at "Does it power on?" But he checked yes because the answer is yes lol… he got the same evaluation at $101. But he said, I have to ask my manager. While he was away, the tech guy came over to me and said "Hey I see that you got the strictest sales guy to help you, He'll probably downplay the value of the phone and he might not do the trade in for you, try at&t if he doesn't help you.It's too late to get someone else bc he is already helping you"

SO my question is: If I had gone into the apple store and simply said, I would like to trade in my iphone for a new one (without mentioning the phone's problems) would they do it? Would they be able to tell the phone does not function 100%? If I don't tell them it doesn't function 100%, they willl check yes to all the questions and the value will be $101.Do you think I can do this?

I am due for an upgrade but I am pretty tight on cash right now, I would love to get the iphone 5c for free by trading in my phone. The phone just turned defective btw, I am very careful with it and had it in an otter box, no water damage. I don't see why they cannot help me out.

См. статью: Can I pretend my iphone is not broken in order to increase the trade in value?